Contact Us

For questions about ASINspector you can use the FAQs below or email us at [email protected]. You can also use the live chat button on the bottom right of your screen.

Frequently Asked Questions

ASINspector Pro Terms of Sale +

Thank you for your inquiry. ASINspector Pro is a software Extension through Google Chrome and is set us as an annual license. When you purchase a license you will be charged for this year. A couple days before you license expires we will auto-renew you license for the same amount you paid this year. If you do not wish to use the software into the next year's subscription, simply let us know and we will cancel the auto-renew.

Also remember that ASINspector Pro has a 30 day, no questions asked, refund policy.

How to know and get the most Current Version of ASINspector Pro? +

ASINspector Pro will almost always update automatically. This is one of the advantages of being a Chrome Extension. From time to time this doesn't happen in certain circumstances.

You can always check what version you are in by placing your mouse pointer over the logo in the left corner of the screen.

If you don't have the most current version. (Check with support on this or just follow the next procedure.)

Go to your Extensions window in Google Chrome. You can get there by clicking the 3 Dots on the right hand side of the address bar. Then click "More Tools" then click "Extensions".

You will then be taken to the Extensions screen where you now can put a check mark by clicking in the box entitled "Developer Mode." Click the button that will appear that says "Update extensions now". You can close this window and you should have the most current ASINspector Pro version now.

Does ASINspector Pro work in other countries? +

Yes ASINspector Pro works in all Amazon sites. Keep in mind that the maturity of the site will be effect the amount of data you will receive in your product searches. So you won't get as rich a search from Canada than you would from the US or the UK. We test and support all sites but our main engine is

Installing ASINspector Pro

Steps to Installing the ASINspector Pro after your purchase. +

Welcome to the most effective Amazon search tool for entrepreneurs. This is a step by step list of installation procedures to get you up and running:

  1. Ensure you have Google Chrome up and running. If you need to install Google Chrome see the previous article on install Google Chrome on your computer. Make sure you launch Chrome and complete all these steps while in Google Chrome.
  2. Open and install the extension. Go to this link to download it directly into your Google Chrome browser:  This will open the Google store and our software product. Go ahead and click the button "Add to Chrome". When this is done you will see our ASINspector Icon in the right hand corner of your Chrome Window. It looks like this:
  3. Once it is installed the next step is to open an Amazon search for a category and then an item. It doesn't matter what item you search for. When the Amazon page loads then click on the ASINspector Pro Icon in the right hand corner of your browser.
  4. It will open ASINspector Pro and you should see a prompt or a pop up in the upper right hand side that will be asking you to Authenticate you as a user through Facebook. Click on the blue link that says "Connect to Facebook." You will need to provide your Facebook page and password if it is not already saved in your computer.
  5. Once Facebook authenticates you as a user you will need to close that tab and you will be prompted to provide your license information. You will have received this in an email from [email protected] If you don't have that email then see the FAQ "How do I get my License Code?"
  6. Put your license code in and you should be off to the searches.
How do I install ASINspector Pro on another computer? +

You can install ASINspector Pro on multiple computers as long as you are the sole user. This is why we have you authenticate with your own Facebook page. Simply follow the same instructions for installing for the first time. You will be asked to "Connect to your Facebook Page." You have to use the same Facebook Page you signed up with originally, if not the installation will not complete.

Once you have authenticated with your original Facebook Page you can then put your License Code in and you can research from Home and at Work. You can have your Desktop for research and your Laptop.

How do I find my License Code? +

We sent you your license code in the user email you signed up with. Check your spam first. If for some reason you cannot find this code then you can go the following website and insert your email and you will get the license code. Make sure to write it down or take a screenshot. You should also receive another email with the code. (Note: if you have more than one licenses or one that has been deactivated this will be there as well.)

Do I need Facebook to launch ASINspector? +

Yes, we require you to authenticate with Facebook. You have been issued a single license which is tied to one person, not one computer. The licensing ties into your Facebook account to confirm you are the only user of the product. If you don't have a Facebook account you will need to create one. There are no other requirements between our software and Facebook so it can sit idol. You will only need it if you have to reinstall ASINspector for any reason or use it on another computer.

How do I install Google Chrome on my computer? +

This is a fairly simple process. Whatever browser you have type in the address bar or click on this link: http://www.​

Follow Google's steps to installation. Once it is installed open Chrome to install your ASINspector Extension.

ASINspector Pro Features

How do I connect to other Product Sites like Alibaba and Walmart? +

In your product search scroll completely to the right side of the search to the group of icons. Click on the Shopping Cart Icon of the product you want to research. You will get a drop down menu for the available sites (see screenshot). Keep in mind that your product may not show up on these sites because they don't sell them.

How to add, arrange and delete Columns. +

You have the ability to customize your software. In the top right hand corner of the ASINspector Pro user interface you will see a Gear Icon:

Click on the Gear and you will get a drop down Box. Chose "Yes" by Columns you want to display and "No" by those you don't want in your ASINspector window.

If you want to move columns then in the ASINspector window simply drag the column to the position you want to arrange your search criteria.

Can I Filter my Searches? +

Yes, you can easily filter any category and or column and drill down to find exactly the parameters you are looking for. Save yourself dozens of hours of time versus doing it manually. You can use the ">" more than and "<" symbols in your searches to help sort the data you are looking for.

In order to toggle on the Search Row over each column simply click the Funnel Icon on the top right corner of the User Interface.

Can I change the size of my screen fonts? +

Yes, if you see the "A" icons at the bottom of the ASINspector Pro window you will see an up and down feature. This will adjust the font size inside of your search window up or down.


Please note that this will not change the fonts on the software and icons. You will need to resize your computer resolution settings for this. This works best if your resolution settings are below 1920 X 1080.

How do I load more than one Amazon Page? +

In the bottom corner of your ASINspector Pro window you will see a page feature:

The default is 1 page but if you click the more than button ( ) then you can add pages. Close your present search and launch ASINspector Pro again. You will then open up that many pages of the item search from Amazon. We recommend you don't open more than 10 pages (depending on the speed of your system and internet) so that it doesn't lock up your browser. This will stay at the is setting until you change it back.

Using the Mobile Scanner +
  1. Load the following URL into your mobile device browser (android/iphone):
  2. When the page loads up, you will see a “MasterKey”. Please write that down, as you will need to later.
  3. Next, click on the blue “Scan Barcode” button on that page.
  4. Once you click the button a prompt will appear asking you to load your phone’s camera function. This will allow you to take pictures of your barcodes wherever you are.
  5. Later, when you’re ready to view the products you scanned, load up your ASINspector Pro on your desktop chrome browser.
  6. At the very bottom of ASINspector Pro, there is a barcode icon. Click that Barcode Scanner icon.
  7. The first time you click the Scanner Icon, it will ask you to enter the Masterkey you were given.
  8. Then, click magnifying glass icon to load your scanned items.
Searching for Product Keywords +
  1. One of ASINspector Pro's most powerful marketing features is the Keyword Data. Click on the following "get product keywords" Icon on the right side of any product search from the "Actions" column:

    The following window will pop up. Note that the when these exact terms as used in the Amazon Search bar this is the position the product will show up at. The Number of Results columns tells you how often this exact search is typed in the Amazon Search bar.

How does the reverse search from another Sales Site work? +

This  is very easy – you simply go to Walmart, eBay or number of other sites and search for what you want and then click Pro tool icon and it will bring up all the results that you just searched on Walmart or eBay and break them down.  This is a huge time saver.

How do you calculate Sales Rank? +

"We use average daily sales data (sold units) of thousands of amazon products against sales rank; and use that data to determine approximate average sales for all amazon products based on sales rank and category using our algorithm.  So our Sales estimate and volumes are based on historical tracked sales data of other products with similar sales rank and same category in past."

How do I search for a group of ASIN numbers? +

Click on the Icon at the bottom of the ASINspector Pro Screen that has a box with and an arrow pointing into it:

You can type or cut and paste your ASIN list here. You can also import a spreadsheet of ASINS or UPC codes and it will upload these into the program. We suggest that you don't do more than 300 in any upload as it could freeze the program depending on your system resources and internet connection.

Amazon Done For You - Mass ASIN or UPC Searchs +

If you have a 1000 or more ASINS or UPC codes ASINspector provides a search service that will give you some data on mass searches. It is most helpful to identify product names and numbers. Especially if you are have UPC numbers and want to get the conjoining ASIN numbers in a mass search. This service will work with 1000 to 10,000 files per upload here, Click on the open box icon at the bottom of the screen and you will open another window:

This is the window that will open:

Keep in mind that your spreadsheet search heading must be exactly like the ones in the samples. In fact we recommend that you cut and paste into the sample spreadsheet for a sure search.

Upload the file when finished and supply your email. No need to enter costs when you are an ASINspector Pro member.

It can take up to two hours before it is sent back to you.